Covers nearly every new vehicle component..
Hyundai Canada’s warranty covers repair or replacement of any component manufactured or originally installed by Hyundai that is defective in material or factory workmanship, under normal use and maintenance. Facebook -
https://www.facebook.com/hyundaicanada/
The following components covered for time and mileage limits indicated:
Check with your Owner’s Manual to ensure your vehicle can be recreationally towed. Please visit: https://www.hyundaicanada.com/en/owners-section/manuals
If your Hyundai has four-wheel drive or has automatic two-wheel drive, your vehicle must not be towed behind a recreational vehicle.
If your Hyundai has two-wheel drive and is equipped with a manual transmission, your vehicle can be towed recreationally. Please look at the precautions before attempting to tow your car.
2-years / 40,000 Km Battery warranty
- 5-year/100,000km comprehensive warranty
- 3-years/60,000km Radio and Sound Systems warranty (i.e. radio, compact disc player, and GPS), DVD system
- 3-years/ 60,000 Km Paint warranty
- 5-year/Unlimited km Anti Perforation warranty
- 5-year/100,000km basic emissions warranty
- 8-year/130,000km major emissions warranty
- 3-years/60,000km dealer installed accessory warranty
- 2-years / 40,000 Km Battery warranty
To ensure your vehicle will remain covered by Hyundai Canada’s Warranty, we suggest going to your Hyundai dealership at the recommended intervals prescribed in the Owner’s Manual. Your Hyundai dealer can also answer any questions you have pertaining to the maintenance schedule.
The most important thing to know is that your warranty can vary from model year to model year. Refer to your Owner’s Manual for the most accurate information on your vehicle’s warranty.
All warranty work needs to be completed at a Hyundai dealership. For a full list of Hyundai Dealerships please use the “Find a Dealer” tool located on our website:
If you sell your vehicle while still under the 5-year/100,000 km warranty, the warranty will be automatically transferred to the new owner at no charge.
You can purchase the additional protection plans at any Hyundai dealership.
Yes, Hyundai Extended Protection builds on that commitment with a comprehensive suite of vehicle protection products to protect you and your wallet from many expenses resulting from everyday driving.
Yes, products such as Vehicle Service Contract can be added after the initial time of purchase. Please contact your local Hyundai dealership for details.
Our Roadside Assistance Program reflects our commitment to the customer’s Hyundai experience. If you should experience an unfortunate circumstance and are stranded on the side of the road, Hyundai’s Roadside Assistance will be available to help you. It is accessible in all our provinces and the United States, 24 hours a day, 365 days a year. This service is available for a period of 5-years/unlimited km after the vehicle’s in-service date (for 2015 model years and up and for 3 years/unlimited km for 2014 models and down).
The Hyundai Roadside Assistance Program provides you with the following services:
- Towing to transport your vehicle to the nearest Hyundai Dealership or Authorized Service Facility in the unlikely event your vehicle is inoperable.
- Roadside services, such as dead battery/jump start, flat tire change, lock-out service (keys locked in car), or gas delivery (up to three gallons, where permissible, at no charge if you run out of gas) .
- Trip Interruption Benefit
In the event a warranty-covered mechanical disablement occurs more than 100 km away from your home and your vehicle is disabled overnight, due to a repair in process, Hyundai Roadside Assistance will reimburse you for reasonable expenses, such as meals, lodging, or alternate transportation. Trip Interruption Benefit is limited to $300 per trip interruption.
To have your trip interruption expenses reviewed for reimbursement consideration, please visit the Xperigo portal below to submit a claim:
Setting up your first appointment to get your Hyundai serviced at a Hyundai dealership is extremely important. It allows you the chance to meet the service advisor and service manager, who can explain your vehicle’s maintenance requirements. You will also be given directions and see first-hand where to pull your vehicle into the service drive.
All Hyundai dealerships are equipped with the tools and knowledge to service and repair any Hyundai vehicle. Some of our dealerships have a bodyshop. Hyundai dealerships’ capabilities go above and beyond basic warranty repairs.
Choosing to have your vehicle serviced at a Hyundai dealership ensures that your vehicle is taken care of by a certified Hyundai trained technician who is familiar with the mechanics and background of our vehicles. Our technicians have access to specialized diagnostic systems designed specifically for Hyundai vehicles. Using genuine Hyundai parts, your vehicle will be serviced with the quality of care that it deserves and will ensure that it will run as long as possible backed by our warranty. We strongly encourage our customers to take their vehicles to Hyundai dealerships to continue the established relationship with their customers.
It is important to have your Hyundai vehicle serviced at the recommended intervals in order for the vehicle to continue performing at its optimal level. For your Hyundai’s recommended maintenance schedule, please follow the ‘Maintenance Under Severe Usage Conditions’ in your owner’s manual or contact your Hyundai dealer for a full list of minimum maintenance requirements. You will need to know your vehicle’s driving conditions in order to get an accurate maintenance schedule. For more details, please visit: https://www.hyundaicanada.com/en/owners-section/manuals
Some, but not all, Hyundai dealerships provide their customers the use of a rental car if their vehicle will require servicing for an extended period of time. Hyundai dealers may place restrictions on the conditions of their rental car. Please contact your Hyundai dealer prior to taking in your vehicle so you fully understand their rental car policy, if they have one.
Yes, it is important to book an appointment to ensure they are ready to service your vehicle. To book an service appointment please visit the Hyundai Maintenance Schedule page.
Some Hyundai dealers will provide you with a service loaner car while some will not. Please check with the dealer to confirm if alternate transportation is available. Additionally, some dealerships can assist you in renting a car at your expense for any other work you may wish to have on your vehicle. It is important you call the dealership to inquire about their policy on loaner vehicles.
Service records are imperative to providing proof of maintenance and can add value to the vehicle. As part of your warranty, we require customers to perform all maintenance for Hyundai Canada to uphold its side of the warranty. Service records should be added to your service passport to help verify that maintenance has been performed. This is especially important if your vehicle is serviced by someone other than an authorized Hyundai dealer. Visit your local Hyundai dealer to obtain Genuine Hyundai Parts.
Our Genuine Hyundai Parts are designed to meet the standards and specifications of our vehicles. These parts are backed by our warranty. Using after-market parts runs the risk of voiding your warranty should that part cause a defect in the vehicle. Contact your local dealer for details.
Proper vehicle maintenance is the most critical step in ensuring the longevity and the value of the vehicle. Maintaining your vehicle will optimize your vehicle’s performance, safety and fuel efficiency. Lastly, adhering to Hyundai’s recommended maintenance schedule will help ensure eligible repairs remain covered by Hyundai Canada’s warranty.
If your vehicle needs to be towed — even if it’s due to an accident — just call Hyundai’s 24-Hour Roadside Assistance at 1-800-268-9958. The driver will tow your vehicle to the nearest Hyundai dealership from the site of emergency.
Hyundai is dedicated to keeping our customers up to date and fully informed about their vehicles and the company. Several methods of communications are used, such as email, mail, phone calls, social media, etc., to communicate with our customers. These may include new vehicle information, exciting news and events, service coupons, maintenance memos, and feedback requests.
Hyundai Canada will often send you these notices as well as your servicing dealer may send you service reminders or surveys. You may choose to call the dealership to opt in/out of these communications.
Hyundai continuously strives to provide our customers with the best possible service and products, and we cannot do this without your help. We understand that completing a survey or posting a review takes precious time out of your day, and we truly appreciate any feedback you can give us. By gathering first-hand information about your experience with our vehicles, Hyundai dealerships, and company, we can continue to improve on the Hyundai ownership experience.
Hyundai is active on the following social media websites:
A recall is when a manufacturer determines that a vehicle model (or several models) has a safety-related defect or does not comply with the government-related safety standard. When this happens, the manufacturer will alert owners to the problem and usually offer a free repair. Keep in mind that a recall does not mean that the entire vehicle will be replaced.
We will send a letter to the home address associated with your affected vehicle.
This recall will be completed for you free of charge.
All recalls must be completed at a Hyundai dealership. Please call your local dealership to book an appointment to have the recall performed.
The Active ECO button allows your vehicle to perform at the optimal level to receive maximum fuel efficiency by controlling the vehicle’s shifting patterns. The system is activated by the Active ECO button located by the driver’s left knee.
The dual clutch transmission (DCT) combines the best of automatic and manual transmission into one awesome technology. Drivers can enjoy the convenience of an automatic transmission, while maintaining control of the shifting.
Your Hyundai does not require extended warm up. After the engine has started, allow the engine to run for 10 to 20 seconds prior to placing the vehicle in gear. In very cold weather, however, give your engine a slightly longer warm-up period, between 60-90 seconds. Letting your engine idle for long periods of time is bad for fuel efficiency.
The SHIFTRONIC feature allows the driver to manually upshift or downshift in a vehicle with an automatic transmission. You can use this feature in many circumstances, such as going uphill, passing another car, driving in inclement weather, etc. Note that if the driver upshifts or downshifts, the transmission may not make the requested gear change if the next gear is outside the allowable engine RPM range.
Certain trims in model years 2013 or later are equipped with the SHIFTRONIC feature, which is also called Sports Mode in some models.
Using the SHIFTRONIC feature is simple. When your vehicle is in Drive, slide the shift lever into the SHIFTRONIC gear. Push the shift lever forward to upshift and backward to downshift. Some vehicles are equipped with paddle shifters. To upshift, use the paddle shifter on the right side of the steering wheel, which is labeled with a “+” sign. To downshift, use the paddle shifter on the left side of the steering wheel, which is labeled with a “-“ sign.
Check with your Owner’s Manual to ensure your vehicle can be recreationally towed.
Please visit: https://www.hyundaicanada.com/en/owners-section/manuals
If your Hyundai has four-wheel drive or has automatic two-wheel drive, your vehicle must not be towed behind a recreational vehicle.If your Hyundai has two-wheel drive and is equipped with a manual transmission, your vehicle can be towed recreationally. Please look at the precautions before attempting to tow your car.
Towing and weight capacity information is also available in your vehicle's Owner's Manual in the Trailer Towing section. Hyundai does not recommend exceeding your vehicle's load capacity as this could have an adverse effect on performance, braking, durability, and driving efficiency.
If your company has five (5) or more registered, fully-licensed and titled vehicles in service, or if you're planning to buy at least five (5) new Hyundai vehicles at one time for company use, you may qualify for substantial savings. To request a Hyundai Fleet Number (HFN), and establish a Fleet Account with Hyundai Canada, please contact your local Hyundai Dealership.
Customers are encouraged to work closely with the dealership of their choice. Your local dealer is well-suited to understand your fleet requirements and can create an operating plan that best suits your business needs.
The Hyundai Fleet Allowance program is a stand-alone program and cannot be combined with the current retail offers.
For more information on fleet, please visit here:
NACS, the North American Charging Standard, is a charging connector system originally developed by Tesla and becoming standardized by most automakers in North America.
This strategic decision will allow Hyundai EV drivers to gain access to more than 12,000 Tesla Superchargers across the United States, Canada, and Mexico. This will double the size of the DC fast charging network available to North American Hyundai EV customers. Expanding access to Tesla’s vast Supercharger network furthers Hyundai’s strategy of ensuring EV drivers have the broadest possible charging infrastructure available. In Canada, there will be 146 Tesla charging stations open to Hyundai EV customers, providing access to 1,368 chargers in 9 provinces.
Hyundai is also partnering with six of the world’s leading global automakers to develop a new, high-powered North American charging network with at least 30,000 chargers.
We are currently working on integrating our Hyundai app with the Tesla charging network to ensure a seamless user experience for our Hyundai EV customers. The updated app will be available by the second half of 2025. We will share more details soon.
North American Charging Standard (NACS) adapters will be available to Hyundai EV customers during the second half of 2025 in combination with the revamped Hyundai App. We haven’t finalized the details yet, but as always, we aim to provide Canadian customers with a convenient process and valuable product offering and we will share details directly with Canadian owners as soon as possible.
The IONIQ 9 will be the first Hyundai model in Canada to come equipped with the North American Charging Standard (NACS) port. Beginning in Q2 of 2025, all-new or refreshed Hyundai EVs will be offered exclusively with a NACS port.
Yes, a Combined Charging System (CCS) adaptor will be provided with new Hyundai EVs that come equipped with a NACS charging port.
No. However, we are actively enhancing the Bluelink application to ensure a consistent customer charging experience across all networks.
Apple CarPlay™ support is included on compatible models–there is no separate charge for it and no software update is necessary.
CarPlay™ works with iPhone 5® and later models running the iOS 7.1 or higher operating systems.
Android Auto extends the Android platform into the car in a way that’s purpose-built for driving.
Android Auto brings the Android experience into the car by ‘projecting’ apps and services to the screen in your Hyundai’s dash, and is designed to make it safer and easier to get the information you need when you’re on the road.
New phones that have launched with Android Lollipop and newer will be compatible with Android AutoTM.
By working together in the Open Automotive Alliance, automakers and technology companies are able to combine our experience to design a safe implementation intended to reduce driver distraction (with eyes-free technology, like voice control). By making the implementation seamless with the automobile’s existing controls, we’re addressing drivers’ current temptations to engage with their handsets while operating their vehicle.
Watch this video to learn some troubleshooting tricks that may help.
Troubleshooting | Android Auto™
Having trouble launching Android Auto in your Hyundai? These tips can help.
Troubleshooting | Android Auto™
Android AutoTM allows you to take your favourite music on the go. This video will show you how.
Hyundai Android Auto™ - Playing Music
Android Auto in your Hyundai vehicle makes it easy to access the music and radio apps on your phone. Learn how to use it in this video.
Troubleshooting | Android Auto™
Watch this video to learn how to activate GoogleTMsearch using your vehicle’s steering wheel buttons or touchscreen.
Hyundai Android Auto™ - Points of Interest
Learn how to look up Points of Interest using Android Auto in your Hyundai.
Hyundai Android Auto™ - Points of Interest
The Car Finder feature is accessed through the Blue Link Mobile App. This feature allows you to locate your vehicle on a map if your GPS signal is within a 1-mile radius of your vehicle, and gives you the ability to save your vehicle’s location for future reference. To activate Car Finder via the Blue Link Mobile App, select “Destination/Send to Car” menu option. Then select Car Finder (the button with the car icon). You will be prompted to search or tag a new location. You will need to be enrolled in Essentials to access this feature.
Your vehicle must be equipped with Push-Button Start AND Automatic Transmission or DCT (Dual-Clutch Transmission) to operate the Remote Start feature. The vehicle engine will idle for up to 10 minutes and automatically turn off if you do not enter the vehicle with the smart key fob.
Hyundai Genuine Accessories are offered at every Hyundai dealership. Accessories are features and add-ons that do not come with your vehicle, but can be purchased through Hyundai dealerships. You can choose to purchase these at any time, even after your initial vehicle purchase.
Hyundai Genuine Accessories are designed specifically for Hyundai vehicles. When purchasing generic accessories, there is no guarantee that they will fit or work in Hyundai vehicles. By purchasing accessories made exclusively for Hyundai vehicles, the customer is guaranteed the product will work for their vehicle. Further, we offer a limited warranty on Hyundai Genuine Accessories.
Genuine Hyundai Accessories can only be purchased through Hyundai dealerships. Click here https://www.hyundaicanada.com/en/shopping-tools/find-a-dealer to find a dealer near you.
Hyundai Canada covers the dealer-installed Hyundai Genuine Accessory for 3-years/60,000km from the date of installation.
Our dealerships are stocked with an array of Genuine Hyundai Parts which are designed to meet the specifications of your vehicle. Some dealerships may also sell after-market parts at their discretion.
All Hyundai parts installed by a dealer are covered by a 1-year/20,000 km warranty.
Tires originally equipped on HYUNDAI vehicles are warranted directly by the tire manufacturer. In the event that you need assistance in locating an authorized tire dealership, please contact your authorized HYUNDAI Dealer.
Hyundai selects original equipment tire size and grade to match the specifications of the vehicle and to optimize ride comfort and handling. When replacing a tire, you should select one of equal size and grade to the original tire and in accordance with loading requirements. Changing the tire size can affect the vehicle’s ride comfort and handling performance and can also affect the operation of features such as the speedometer or odometer. Contact your local Hyundai dealer for additional information on suitable tires for your driving needs.